We are fully aware that time is money, which is why we make every effort to ensure that orders always arrive on time – as quickly as possible.
We offer convenient delivery of selected products; we work with courier companies and carriers that are trustworthy and have a good reputation.
Importantly, every order is packaged with meticulous attention to detail, ensuring your chosen outfit arrives in perfect condition at the designated address. We meet all safety standards and guarantee top-quality, comprehensive service, including a high level of comfort associated with online shopping. Sometimes our clients find themselves searching for a last-minute dress when another model has failed or a spontaneous celebration has arisen, so fast delivery is our priority!
Once your order ships, everything is in the hands of the courier company, so once you receive your tracking number, it's worth tracking its progress. In the event of any delays beyond our control, please contact the carrier to clarify the situation.
If you have any additional questions regarding delivery, please contact our customer service team, who will be happy to answer any questions you may have. You can do this in two ways - by email kontakt@kulunove.pl or by calling the number +48 536 457 258 (the hotline is open from 10:00 to 16:00).
Frequently asked questions
How much does shipping cost?
In Poland, up to 3 000 PLN gross, we ship for 15,99 PLN – InPost Parcel Lockers, DPD Courier; 16,99 PLN – Inpost Courier; 14,99 PLN - Orlen Parcel; 13,99 - DPD Pickup.
Is it possible to ship abroad?
We ship to selected countries within the European Union. When placing your order, select your country, and the shipping cost will be displayed.
